Business and Operations Support Investments

Business support investments encompass a wide variety of projects and programs that support Metro's operations and capital program. These investments are organized into three subcategories:

  • Support equipment and services, including investments in a Metro Training Facility, Roof Rehabilitation and Replacement, and Supply Chain Modernization.
  • Information technology, including projects that improve internal operations and overall customer experience.
  • Metro Transit Police Department facilities and projects, including acquisition and lifecycle replacement of various support equipment for the Metro Transit Police Department (MTPD), including personal protection, surveillance, and access control equipment.
Here are a few featured projects:

Metro Training Facility

A new, collocated Metro Training Facility will facilitate cost-effective delivery of training opportunities for employees across all departments. Through cutting-edge technology, interactive learning platforms, and hands-on simulations, employees will be equipped with the tools and knowledge needed to deliver the highest level of service to customers.

Metro Training Facility

Information Technology

Metro's IT investments improve internal operations and the overall customer experience. These investments include Enterprise Resource Planning Software Replacement to support day-to-day operations of the entire organization.
New PIDS Screen